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Review: Mercure Palu


After landing and grabbing my luggage, I went outside only to be greeted by a mass of people. Now, I usually don’t pre-book airport transportation, but with the huge surge of tourists I didn’t want to risk getting stuck at the airport. Luckily my wonderful tour guide and driver from Malia Tours were right in the front; turns out they had been waiting for me for over three hours!

We had delicious Indonesian food at a local restaurant and headed to the Mercure Palu.

A dining table laden with various Indonesian dishes including fried calamari, satay, greens, and rice, with a person's hands visible.

The agent welcomed me and confirmed my complimentary upgrade to the Deluxe Room and informed me that breakfast was complimentary. On top of the standard benefits, I was given complimentary solar eclipse glasses, which were not going cheap in this remote town!

The room was clean and reasonably sized, with a huge picture of the Palu Bridge as the background.

A modern hotel room with a large bed and a wall mural of an illuminated bridge at night.

A man lies on a hotel bed with his arms raised, a large mural of a lighted bridge behind him, and a glass-walled bathroom visible to his left.

The room featured a see through shower, but you have the option of rolling down curtains.

A modern hotel bedroom with a bed, desk, and large window is viewed through a glass partition from its adjacent bathroom with a shower.

The toilet was located separately from the shower, which is quite normal in Asia but may make the bathroom seem a bit cramped for those used to the toilet and shower being in the same room.

You do see a few stains here and there, but given this hotel in Palu, I’d say the room was superb, especially for the price being paid.

The next day I checked out the swimming pool which featured a nice view of the mountains in the distance and a mini oriental garden.

An outdoor swimming pool with lounge chairs, red umbrellas, and white cabanas, backed by mountains and a cloudy sky.

 Curiously, no one was actually swimming in the pool and hotel guests seemed to just enjoy having a drink while lounging under the shade.

The lobby featured plenty of seating area and functional.

A modern hotel bar area with a long counter, bar stools, a TV, and a reception desk in the background.

More importantly, the air conditioning was fantastic, and offered a respite from the tropical heat.

The service was excellent although much of the staff did not speak much English. The check in agents did however speak excellent English and quickly arraigned anything I needed.

On the day of Eclipse, the hotel even set up breakfast at 3:30 AM to accommodate those waking up early to watch the eclipse!

A chef stands behind a buffet line with multiple chafing dishes in a hotel restaurant.

Overall I enjoyed my stay at the Mercure Palu, which features first rate accommodations that no other hotel can replicate in this provincial city. I would definitely stay there again.

Rates at the Mercure Palu start at $37. I paid $70 a night, which was the rack rate of the Hotel since I was using the Room Guarantee benefit of my Accor Platinum status.


Written By: Sam Huang

Hi, I'm Sam! I travel around the world primarily using frequent flier miles. Each week, I'll be sharing with you some of my most amazing travel experiences.

You can follow my adventures on Instagram and Twitter.