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Upon arrival at Samui airport, I used the app NaviGo Samui which is the local version of Uber and paid around 400 baht, a fraction of the 2000 baht the Ritz Carlton was asking for an airport pick up service.
I was dropped off at the entrance pavilion, but with no bellhop present (one of the many minor service issues) I was a bit confused on whether I was in the right area. Upon climbing the stairs, the front desk agent quickly radioed for help, and I was offered a welcome drink of sweet coconut water, along with a cold refreshing towel. The views from the welcome pavilion were stunning.
As a Marriott Platinum member, I was upgraded to an ocean view suite and was driven by buggy to my suite. Most of the non-villa suites are located on top of a hillside overlooking the ocean, meaning you’ll need a buggy to get around, which resulted in quite a few logistical issues that I’ll cover later.
